TelemosT
Cards
Tariffs
Where to buy
F.A.Q.
Contact us
Corporate Clients
During weekends and during night hours (11PM to 9AM) you get 5% off for all destinations!

 

 

 


F.A.Q.

With Telemost prepaid calling card you save a lot of money due to low rates on long-distance and international calls. Our card allows you to use very good rates for calls from Moscow to any place in the world at uncompromisingly high quality connection.

With Telemost prepaid calling card you can make calls whenever you'd like from any touch-phone. Our service is up 24/7.

Your phone does not have to have access to intercity calls through "8

No phone bills!

You can easily program your phone to enter your PIN-code.

Call Instructions:

  1. Erase a scratch line on the back of your card and you will see a personal identification code (PIN-code)
  2. Dial our access telephone number 775-6380
    ATTENTION: All further operations are carried out only in a tone mode only (translation of the phone in a tone mode in most cases is carried out by pressing "*" key)
  3. Switch your phone in tone mode (it is not necessary to switch mobile phones in tone mode)
  4. Enter your PIN-code
  5. For long-distance calls enter 8 + city code + number of the subscriber + #
  6. For international calls enter 8 + 10 + country code + area code + number of the subscriber + #

ATTENTION: Pauses between a set of figures should not exceed 2 seconds, the set can be made not waiting the terminations(endings) of the standard voice message of system.

Each time you dial in on our access number, the system will inform you how much money you have left on your card.

Each time after you dial the number the subscriber, you will be informed on the maximal duration of conversation on the direction chosen by you.

ATTENTION: When you purchase a card make sure that the scratch line on the back of the card is undamaged. Underneath the scratch line you will find you PIN-code that is necessary for access to the service. From the moment of purchase of a card its owner bears all risks connected to attempts of non-authorized use of his personal identification code.

How to get in tone mode?
Commonly you will need to press "*" button on your phone. Except for an asterisk the switch could possibly be on the side of your

How can I dial in fast? Is there any shortcut?
The majority of modern phones support an opportunity of storing of numbers. All you have to do is to enter (775-6380 or 363-2868) + a pause + a PIN-code into your phone's memory.
If you have done it correctly after pressing the shortcut button you will hear our system's invitation to dial in the subscribers' number. If that didn't happened, please check that you have put the pause between the access number and your PIN code.
You can receive more information on programming form your phones' documentation

What are the rates on Telemost prepaid calling card?
You can find the rates for most popular directions HERE.

ATTENTION: rates can change. For the latest version of rates click HERE

What time do the Telemost prepaid calling cards' night rates work?
The night tariff starts at 23.00pm to 10am.

How is billing carried out?
The first minute of conversation is rounded to one minute. After the first minute of conversation, billing goes per second rounded up to 20 seconds.

When do I start paying for a call?
As soon as someone picks up the phone on another end.

Are there any additional costs?
Yes there is a connection fee. $0.03 for an automatic connection and $0.15 if you use our operator connection.

I cannot reach the subscriber I want because I am not sure that the codes are have a correct.
Please look in HERE for correct codes.

ATTENTION: Access Codes for former USSR republics (now the countries of the CIS and " near foreign countries ") are not valid anymore. New phone codes can be found HERE.

I am not able to use your service, after I dial in you access code and try to dial in my Pin code the system gives our an error message?
Most probable you have forgotten to switch you phone into tone mode. It's usually done by pressing the "*" button on your phone.

How to send faxes using Telemost prepaid calling card?
You don't have to do anything different from when you send a regular fax.

I don't get connected to the number I need to reach.
Make sure that you dialed all codes and phone number correctly.

How long are Telemost prepaid card valid?
Our cards are valid for six from the date of the fist call. Also you can find the activation date on the card.

Can I put more money on Telemost prepaid calling card I've bought before?
Unfortunately no, however there is a special service for the corporate clients, please, call +7 095 7873777 to find out more.

Can I become a marketing partner of Telemost prepaid calling card?
Yes, we will gladly help you. to purchase Telemost prepaid calling cards in wholesale quantities please call +7 095 7873777.

What should I do if I cannot figure out why my card doesn't work?
Call in our technical support service, skilled experts will help you with your problem. E-mail us at support@telemost-card.com, or give us a call at 775-6381.




NEWS
31.01.2005
NOW!!
USA & Canada - 5.5 c/m
Western Europe - 5.5 c/m
Israel - 4.0 c/m
India - 16.0 c/m
16.02.2004
Call cheaper!!
USA & Canada - 7 c/m
Western Europe - 8 c/m
St. Petersburg - 3 c/m
Singapur - 12 c/m
28.01.2004
Limited Time Offer! When you purchase a $50 îr $100 card from us, you get $4 or $8 card totally FREE !!! Call us at 540-0273 ! Free delivery included !
26.09.2003
We have access number is St. Petersburg now. Dial (812) 333-01-52 and follow system's instructions
All news
Licenses from Ministry of Communications of Russian Federation #XXXXX from 22.02.02 and #XXXXX from 28.03.02
(c) 2002 Telemost. All right reserved.